Reports are not being generated

teamaton 19
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I have installed PA Server Monitor Pro v5.1.2.58. I imported our configuration from PA Server Monitor v4.2.2.108. These installations are on different servers.

In the new installation I cannot see the reports. The area looks like this: alt text Can somebody help figure out, why the new installation on the new server does not generate the reports like on the old installation? (I have Internet Explorer 9 installed.)

This is how the "Configure Status Report" looks like: alt text "Charts" on the left side seems to have been importet from the v4.2.2 configuration. I cannot erase it. Dragging "Charts" from the right side to the left is possible, but doesn't change the outcome - no reports shown.

reports server-monitor
2 Answers

It was a bug. The people at PA fixed it in the PA Server Monitor software and updated their latest release preview. Thanks to Quinn, Doug and others.

teamaton19

Just to add to the above, this is fixed in v5.2

Doug•

Hi teamaton,

Are you able to open the report in IE either by clicking on the link at the bottom of the report or by selecting the Open in Browser button?

Thanks
Quinn

Quinn2713

After opening it in IE, it shows the same like the screenshot I posted in my question.

teamaton•

Quick question, do you see a server name or report name in the blue header section? Your image was cut off so I can't see the name.

Also, right click on the "Servers/Devices" node and then select "Contained Server Report Settings". When the menu appears do you see any items on the left side under "Displayed Report Items"? If not, drag items from the right to the left that you want to have in your report. Save the changes and refresh your report.

Quinn•

I updated the image in the question - yes I see the device name.

In the "Displayed Report Items", I can see "Chart" on the left side.

teamaton•
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