Fail Over Slave not ready if needed

MarioK 9
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Hello,

i will try to configure FailOver for PA Server Monitor. But it doesn´t work. We get every time the following error message: Slave reporting error. Could not copy in C:Program Files (x86)PA Server MonitorConfigBackupConfiguration.db C:Program Files (x86)PA Server MonitorConfigConfiguration.db on SlaveServer. The system cannot find the specified file. [Err=0x2 (2), CurrUser=administrator, Imp={none}] [from Fail Over Slave]

If we check the Settings on the master Server with "Check Settings", all checks are okay.

Does anyone have a solution for us?

Kind regards Mario

slave failover
8 Answers

Hi Mario,

What version of the product are you running?

Thanks
Quinn

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Quinn2713

Hi Quinn,

thanks for your reply and sorry for my late response.

Currently we us the Version 5.3.0.188 of the PA Server Monitor Ultra.

Kind regards Mario

MarioK9

Please look to see if the Slave has a copy of the file: C:Program Files (x86)PA Server MonitorConfigBackupConfiguration.db?

Thanks
Quinn

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Quinn2713

Hello Quinn,

yes, in this folder are two files: configuration.db satelliteregistration.db

and now? :-(

Thanks Mario

MarioK9

Mario,

Would you please send me the log files from the main service and form the Fail Over server. Please send them to support@poweradmin.com

Thanks
Quinn

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Quinn2713

Hi Quinn,

i have just send the files to you.

Thanks...

MarioK9

Mario,

Everything look OK except the error with the copy. Please make sure of user account on the main service has the correct permissions to copy that file and can see that file. In fact the user account should have delete/modify access to everything within the PA Server Monitor directory.

Thanks
Quinn

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Quinn2713

Hi Quinn,

the user account on the main Service has full permission on the Server, the user account is member of the local admin Group. It´s the same conifiguration like the master Server.

Thanks Mario

MarioK9
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