Inventory Alert does not run (no inventory to check)

sylbae 16
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Hello,

I am evaluating Server Monitoring and I am trying to create a first inventory alerter.

As a prerequisite, I already have Inventory collector created and activated with option "Use WMI to collect simple..." and "Collect System Details...". Status result is OK.

Then I create an inventory alerter with a schedule specified to run each time the collector task has completed.

As a result, inventory alerter monitor is always in error state with message "no inventory to check [in error since...]".

Any suggestion ?

Regards.

Sylvain

alerts server-monitor
1 Answers

Hi Sylvain,

Has the new Inventory Collector monitor ran yet? Right click on the monitor and at the bottom of the pop-up you should see "Last Run" with a data/time stamp.

Thanks
Quinn

Quinn2713

Based on the criteria that you have in your inventory alert, run an ad hoc report to see if you have data collected in the database. Do you have data recorded?

Quinn•

Sylvain, There isn't much to setting up the Inventory Collector, just the four check boxes. Would you please run the following from a command line inserting the name of the computer that you are trying to get information from. You'll need to run it from within the PA Server Monitor directory. Then send me both of the output files to support@poweradmin.com .

PASystemDetails.exe /DEBUG="true" /COMPUTER="<computer>"
/LOG="C:PA_SystemDetails_Log.txt"
/OUTPUT="C:PA_SystemDetails_Details.txt" /PORT=89

Thanks
Quinn

Quinn•

Yes, it has. I have the following for the collector: Current Status: OK Last Run: 04 Jun 2013 18:14:16

Then we try to manually run the inventory alerter, I have the following result: Current Status: Can't Run! Last Run: 04 Jun 2013 18:15:56 Still with same error: "No inventory to check"

sylbae•
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