Web page monitoring https and http fails since 5.4 upgrade

stkevins 7
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Dear Support,

We have an issue where the Https and http web monitoring no longer works after upgrading to 5.4. The monitor states to set proxy settings with proxycfg.exe which we have with the -d switch and the issue still persists. This started happening on multiple servers after the upgrade on both http and https.

Thanks.

webpage server-monitor
1 Answers

Hi

Do you know which version you upgraded from? The reason I ask is there was one particular version that was out for a week or two that could silently fail in the Web Page monitor. We of course fixed it when it was discovered, but didn't have any way of knowing who was using it. I'm wondering if you were on that version.

Try this: Open a command prompt and go to the C:Program FilesPA Server MonitorDiag folder.

Then run:

wget.exe http://your_test_page

Is wget able to fetch the page? If it can, it will save the page contents to a file. Look in that file and see if you see the text you are expecting (ie the Success Text the Web Page monitor is searching for).

Thanks
Doug

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Quinn2713
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