PA File Site Reports stopped creating PDF's

techgal64 40
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PA File Site V 5.4.0.128 Scheduled monthly reports ran this month but we received a empty txt file instead of the usual PDF. I have selected the option to save a PDF copy of the report to the server but no pdf was created this month.

PA Server Monitor V5.6.0.163 sent out the usual reports this month with the pdf attached.

No changes to this server except normal MS patches.

Julie

filesite pdf
3 Answers

Hi techgal64,

If you still have the log files for the date the report was to run we could look to see what happened and what caused the not to run. We'll need to know the name of the report and the date/time that it was to run. Please zip up the log files and send them to support@poweradmin.com

Thanks
Quinn

Please make sure to mark your questions accepted when you have your answer by clicking the gray check mark to the left of the answer.

Quinn2713

I have zipped and sent the requested files to support@pweradmin.com

Thanks Julie

techgal64•
Quinn2713

The upgrade worked but was still sending unreadable image in the body of the email . As per Doug's suggestion;

File Site reports HKEY_LOCAL_MACHINEsoftwareWow6432NodePAFileSight

HTMLEmail_NoImage = 1

The next email body no longer showed the image.

Thanks

techgal6440
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