Write to Text Log File Fails

DougP 3
Viewed 0

Hi, I've just started using PA File Sight and have an issue. I am trying to write to a log on a NAS, but get the following message "The Write to Text Log File action [Write to ServerEvents.txt log file] is unable to write to L:ServerEvents_2020-02-27.txt (OS Error=The system cannot find the path specified. [Err=0x00000003 (3), CurrUser=SYSTEM, Imp={none}])."

I tried setting the service to run as a domain user who had permissions to write to the location, but still got the same message. Any suggestions, I want to have the logs on the NAS to conserve space on the server drive.

serverevents failed
2 Answers

Hi DougP,

Does the account that is running PA File Sight have access to the network? Also, have you tried using the full path to the NAS device?

Thanks
Quinn

Please make sure to mark your questions accepted when you have your answer by clicking the gray checkmark to the left of the answer.

Quinn2713

Hi Quinn,

Thanks for your reply. I tried your suggestions. Using the full path the message changed to 'Access denied", even when using a account that had full network access.

I then tried a reboot of the server, which unfortunately caused the program to fail with an issue with the database, which reading the forums looked like a permissions issue. So I have uninstalled it and will retry again. For the short term until I can spend more time on it I will use a USB drive to log to.

Thanks Doug

DougP3
Related