Went to the relevant folder and index.htm is there no index.pdf.

asked 18 Mar '15, 21:48

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stoneyh
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Hi Stoneyh,

Can you tell me more about what you were doing?

Thanks
Quinn

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answered 19 Mar '15, 11:59

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Quinn ♦♦
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accept rate: 37%

Hello Quinn

I was running a report for the activity for a particular user. It was for a full month so I imagine from the time it takes for the results to come up its a large report. When I choose "PDF Version" there is a long wait and then

HTTP/1.1 404 Not Found

/BE992751/index.pdf not found

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(19 Mar '15, 13:55) stoneyh

Hello Quinn

I was running a report for the activity for a particular user. It was for a full month so I imagine from the time it takes for the results to come up its a large report. When I choose "PDF Version" there is a long wait and then

HTTP/1.1 404 Not Found

/BE992751/index.pdf not found

link

answered 19 Mar '15, 13:54

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stoneyh
111
accept rate: 0%

Hi Stoneyh,

It sounds like there is a lot of data to bring back on that user. Most of the time when there is a large amount of data to report the IE browser can't load all of the data. This also affects how the PDF is created because the PDF file is created from the what is displayed in the browser. My suggestion is to select a different report type such as a CSV format to get all of the data loaded into your report.

Thanks
Quinn

Please make sure to mark your questions accepted when you have your answer by clicking the gray check mark to the left of the answer.

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answered 20 Mar '15, 08:42

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Quinn ♦♦
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accept rate: 37%

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Asked: 18 Mar '15, 21:48

Seen: 2,738 times

Last updated: 20 Mar '15, 08:42