Reports> SNMP Objects:Object Values > No Source Data

Hi TLI_JR,

Would you please send me a screenshot showing the monitor's setting? Then open one of the counters that you don't have a threshold for and click on the Get Value button. Once the value appears please send me a screenshot of that too. I trying to verify that data is being collected.

Thanks
Quinn

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TLI_JR,

The monitor is collecting data as you can see on the Server Status report. Those values collected should be available in Reports for you. Please go to Reports -> Generate Ad Hoc Report. Then on the right side of the console find and select the SNMP Objects Value. Then click on the Source Data tab, can you find server/monitor and then the objects listed under the monitor?

Thanks
Quinn

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TLI_JR,

What version of PA Server Monitor are you running?

Thanks
Quinn

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TLI_JR,

Would you also send us the log files. Open the Console and go to System Settings. In this menu click on the FTP Logs to Support button.

Thanks Quinn

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TLI_JR,

Thank you for the log files. But we weren't able to find any errors or database issues in these files. The server must being monitored from a Satellite. Would you please send those logs?

Open the Configure PA Server Monitor Satellite and click on the Advanced button. You will find the FTP Logs to Support button there.

Thanks Quinn

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