When I started PA Server Monitor this morning- it said the service wasn't running would you like to start it now. I did but it wouldn't connect. I attempted to Stop and Start the Service in the Services Console but Recieved Error 1053: The service did not respond to the start or control request in a timely manner. Eventually I did restart the service, several servers showed that authentication to view Event Viewer activities failed. Decided to reboot the Server and things are back to normal.

Event Log: Forcing crash of monitoring servers. Reason : Scheduler Thread Stalled. Crashing and restarting to begin monitoring again. (Did not start again) Error: Attempting dump type 240 received Error: Got empty value in AuthenticateUser- login fails

Any thoughts as to why this might happen?


asked 21 Oct '13, 08:33

techgal64's gravatar image

accept rate: 28%

Hi techgal64,

Please zip up your log files and send them to support@poweradmin.com. We'll take a look to see if we can find out what caused the error.


Please make sure to mark your questions accepted when you have your answer by clicking the gray check mark to the left of the answer.


answered 21 Oct '13, 12:19

Quinn's gravatar image

Quinn ♦♦
accept rate: 35%

Hi Quinn

Most of the logs have overwritten or stopped writing before the crash. However, I have sent what I have to support. The crash happened again last night. Didn't realize this until I attempted to connect to PA Server monitor this morning.



answered 23 Oct '13, 11:01

techgal64's gravatar image

accept rate: 28%

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Asked: 21 Oct '13, 08:33

Seen: 5,531 times

Last updated: 23 Oct '13, 11:01