Dear Support,

Since the upgrade to 5.4 we have been having issues with lots of servers requiring .net2.0/3.5 otherwise the inventory collector faults. I have posted below one of the servers reports. The central monitoring sever also required .net2.0/3.5 installed to monitor servers. We found that when we installed .net 2.0/3.5 on our monitoring server, all 2003 servers inventory collectors mended themselves but we are now finding that on our 2012 severs we are required to install .net 2.0/3.5 in order to resolve the error below. We would preferably not have to to do this. Is there any reason this requirement appeared in 5.4 as it did not exist in 5.3

Inventory Collector Failed to retrieve system details via the System Details probe: .NET 2.0/3.5 is not installed on PAPERCUT [from target] [in error for 2d 17h 35m]

Thanks.

asked 14 Apr '14, 19:26

stkevins's gravatar image

stkevins
1123
accept rate: 0%


Hi

In v5.3 the Inventory Collector fail silently when these errors occurred but now the service gives you the errors. The other option that you have is to uncheck the second option in the Inventory Collector monitor.

There have been a few minor adjustments to the error messages for the Inventory Collector in build 5.4.0.151. http://www.poweradmin.com/downloads.aspx

Thanks
Quinn

Please make sure to mark your questions accepted when you have your answer by clicking the gray check mark to the left of the answer.

link

answered 17 Apr '14, 16:27

Quinn's gravatar image

Quinn ♦♦
14.1k3925
accept rate: 37%

Adding to Quinn's comment, we've just put out a new build that will filter some probe methods that shouldn't be running. This will probably fix most of the issues (though not the ones that mention PowerShell or .NET).

The update is at: http://www.poweradmin.com/servermonitor/download.aspx

Also, we've update the help page a bit to try and explain this:

http://www.poweradmin.com/help/sm_5_4/monitor_inventory_collector.aspx

link

answered 18 Apr '14, 10:27

Doug's gravatar image

Doug ♦♦
10.1k112037
accept rate: 22%

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Tags:

×76
×14

Asked: 14 Apr '14, 19:26

Seen: 5,072 times

Last updated: 18 Apr '14, 10:27