Hi Guys,

Is there a way to change the number of failed pings before reporting an alarm? Ideally I would like to a timeout of 1 sec for the ping reply and fire an alarm after 2 failed pings. Thank you

asked 18 Nov '12, 17:55

rubenk's gravatar image

accept rate: 50%

Hi Rubenk,

If you go to your monitor and select the Advanced Monitor Options button you will be shown another menu and the first tab on it is called "Alert Suppression". You have the option to set those kinds of suppression there. You can use these option in connection with the Configure Actions options and how often you schedule the Ping monitor to run. Here are some link for you.

Advanced Monitor Options

Adding Actions


answered 19 Nov '12, 09:41

Quinn's gravatar image

Quinn ♦♦
accept rate: 35%

Hi Quinn, Thanks for your prompt answer. I believe I wasn't clear in my question. Due to normal timeouts we have in our network, what I would like to implement is: A ping monitor running every 5 minutes. On each run it sends a ping packet and waits the specified time for an answer. If it doesn't receive it within that time, it sends another ping packet and waits again. This second packet should be sent IMMEDIATELY and not 5 minutes after the first one. If there's no reply to the second packet, then it fires the alert. I hope this makes it clearer. Thank you

(19 Nov '12, 18:13) rubenk

When the Ping monitor sends a ping, if it doesn't get a response, it will internally send two more pings immediately before it considers a ping to have failed. We do this to cut down on false positives. At that point, the Alert Suppression rules kick in.

(20 Nov '12, 08:53) Doug ♦♦
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Asked: 18 Nov '12, 17:55

Seen: 5,537 times

Last updated: 20 Nov '12, 08:53