System Error Detected: Database error 8

1

Hi,

I have been receiving several alerts with the following message: System Error Detected: Database error

sqlite_step failed with 8 (attempt to write a readonly database ExtErr=8) for SQL=[begin immediate;UPDATE SatelliteRegistration SET LastContact=1516847825 WHERE SatelliteID='1c682f1a-845a-4352-8e95-8743f72f5181';

UPDATE SatelliteRegistration SET LastContact=1516847825 WHERE SatelliteID='1dd300e0-c8db-4372-85f9-c66bfee3fb54';
UPDATE SatelliteRegistration SET LastContact=1516847825 WHERE SatelliteID='4f48b2c7-cde5-4ac2-9994-611985844af6';
UPDATE SatelliteRegistration SET LastContact=1516847825 WHERE SatelliteID='6b909ba7-be7b-4916-91be-5a16d7cb9db7';
UPDATE SatelliteRegistra[Trimmed]]. Involves: C:Program Files (x86)PA File SightConfigSatelliteRegistration.db

Sent from PA File Sight on IEDC-INF-PMV012
Ver 7.0.3 (Build 242)
Rule: Internal error detected in monitoring service

This System Alert's delivery can be configured in Settings -> System Alerts

The whole configuration was running perfectly until I installed and uninstalled a second configuration on my computer, now it seems that the satellites are not being recorded in the database. I have read in a post in this forum saying that providing the user with writing permissions would resolve the issue. I was wondering if this would apply to my issue?

Thanks & Regards, Michael

asked 25 Jan '18, 06:11

lucas02125's gravatar image

lucas02125
11●2●4
accept rate: 0%

edited 25 Jan '18, 06:12

One Answer:
oldestnewestmost voted
0

Yes, this very much looks like a permissions issue. The account that the monitoring service runs as needs full rights (create/read/write/delete) for:

C:\Program Files (x86)\PA Server Monitor\
   \Logs
   \Databases
   \Configuration
   \Reports
   \Install
   \MIBs

Oh, and for PA File Sight and PA Storage Monitor this holds true as well, except the top folders are respectively:

C:\Program Files (x86)\PA File Sight\
C:\Program Files (x86)\PA Storage Monitor\
link

answered 19 Feb '18, 16:09

Doug's gravatar image

Doug ♦♦
10.2k●12●21●38
accept rate: 21%

edited 19 Feb '18, 16:10

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Asked: 25 Jan '18, 06:11

Seen: 9,875 times

Last updated: 19 Feb '18, 16:10

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