We have a Linux server in AWS with a 16TB volume. PA servermon is detecting it as 8TB. Its showing the correct used space just not the correct total size.

asked 13 Jan, 15:55

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paulcammarata
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Hi Paul,

We need to get some more details showing us what you are seeing. First, would you please send us screenshots of what PASM is showing you for the drive space and what the Linux server reports as the drive size? Also, a screenshot of the Disk Space Monitor's settings? Then zip up and send us a copy of the service log file from PASM.

Thanks
Quinn

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answered 13 Jan, 16:24

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Quinn ♦♦
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Quinn, Thanks what email should I send it too?

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answered 24 Jan, 16:31

paulcammarata's gravatar image

paulcammarata
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The email address is support@poweradmin.com

Also, send a link to this support ticket as that whomever gets the ticket will have the information.

Thanks
Quinn

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answered 24 Jan, 16:58

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Quinn ♦♦
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Asked: 13 Jan, 15:55

Seen: 800 times

Last updated: 24 Jan, 16:58