Hi all,

I wonder if anyone has seen the following Inventory collector error and can assist in resolving this?(I suspect it is a permission missing)

"Inventory Collector Probe methods: WMI, System Details program Unable to retrieve Windows Update counts because of: [Err=0x8024002E (2149842990), CurrUser=[XXXUsername], Imp={none}]"

Thanks

Martin

asked 27 Jan '17, 07:01

MartinCooper's gravatar image

MartinCooper
1524
accept rate: 0%

edited 27 Jan '17, 07:02


Hi Martin,

Most of the time it is a permissions issue. Make sure that your user account has admin rights to access the remote server. If you are still getting the error message after you have updated your credentials please zip up and send the log files to us a long with a screenshot of the error message. the image will give us the server name and the errors. support@poweradmin.com

Thanks
Quinn

Please make sure to mark your questions accepted when you have your answer by clicking the gray check mark to the left of the answer.

link

answered 27 Jan '17, 09:18

Quinn's gravatar image

Quinn ♦♦
14.5k3925
accept rate: 35%

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Tags:

×15
×8

Asked: 27 Jan '17, 07:01

Seen: 3,796 times

Last updated: 27 Jan '17, 09:18