hi, i get this error message when wanted to generate a report, please help, thanks.

CAN'T CONNECT: Failed to re-open database file C:Program Files (x86)PA File SightDatabasesFile Sight2.db. SQLite reported 5 (database is locked ExtErr=5)

asked 19 May, 04:48

klchan's gravatar image

klchan
111
accept rate: 0%


Hi Khoa,

Database locking errors are usually caused by some other application accessing a database file at just the wrong moment. Usually it is an anti-virus or backup app doing it. We recommend having those applications ignore the following folders:

C:Program Files (x86)PA File Sight

Databases
Config
Reports
Logs

Thanks
Quinn

Please make sure to mark your questions accepted when you have your answer by clicking the gray check mark to the left of the answer.

link

answered 19 May, 09:24

Quinn's gravatar image

Quinn ♦♦
13.7k3925
accept rate: 39%

We discovered a big source of those locking errors recently. Upgrade to version 6.5 (or newer) and those errors should go away.

link

answered 03 Jul, 20:18

Doug's gravatar image

Doug ♦♦
10.1k112037
accept rate: 23%

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Asked: 19 May, 04:48

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Last updated: 01 Aug, 04:23