We have two satellite services listed in our FileSight console that do not have corresponding servers. When I go to "Adv Svcs" -> "Satellite Services" and right-click I select "Delete Satellite record..." yet the service never goes away. All the other options in the contextual menu are greyed-out except the delete one and "Satellite down notification...". Does anyone out there know how I can clear out these records? Thanks!

asked 02 Apr, 13:32

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Macbrun
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Hi Macbrun

While holding down the Ctrl button right-click on the Satellite in the Console and then choose the Delete Satellite record option and that should take care of it.

Thanks
Quinn

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answered 02 Apr, 14:44

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Quinn ♦♦
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Quinn, THat's what I've been trying to do and doesn't work.

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answered 03 Apr, 08:42

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Macbrun
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Macbrun,

Is the Satellite still running on the remote server? If it is you should go ahead and uninstall it and then try the delete steps.

Thanks
Quinn

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answered 03 Apr, 09:11

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Quinn ♦♦
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The servers no longer exist, yet the satellite record in the FileSight console DOES still exist. These are servers removed from service prior to when I received responsibility for FileSight.

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answered 03 Apr, 09:15

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Macbrun
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Macbrun,

Would you be able to do a remote session and you can show me what you are trying to do? Please send me an email to support@poweradmin.com letting me know what time is good for you and a phone number to call you at.

Thanks
Quinn

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answered 03 Apr, 09:31

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Asked: 02 Apr, 13:32

Seen: 472 times

Last updated: 03 Apr, 09:31