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I get the below message, but when I check the monitor on server everything seems to be fine except nothing happens when I click on the server, ie. I don't get the usual overview of all the monitors. Monitor xxxx has been running for over 1d 3h 1m. It might be locked. (diagnostics: MID 545, TID:17828, WaitRet:timeout/busy) |
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That is a very long time for a monitor to be running. Please run (as an administrator) C:\Program Files\PA Server Monitor\ForceDebugDump.cmd That will cause the service to do a diagnostic crash and then restart. Please zip and send us all of the files in the Logs folder (including the large .dmp files). You can go to Settings > System Settings and press the FTP Logs to Support button and it will automatically zip and then ftp them to us. |
